We are delighted to announce a number of upgrades to our Idaho network, in order to provide improved reliability and room to grow.  Idaho Falls and Twin Falls network work was partially completed in December 2005;  Pocatello and final Idaho Falls and Twin Falls upgrades are scheduled for late February 2006.

During upgrade procedures, short interruptions in service may occur.  This work is usually scheduled to take place from 4 a.m. to 6 a.m. MST.

In association with these upgrades, some changes will take place which may impact customers performance during the conversion.  Specifically, customers in Idaho may need to update their DNS (Domain Name Server) settings in order to be able to access the Internet without interruption.  Please check your settings to be sure you are using the newest Domain Name Servers.

Our new DNS servers are:

205.171.2.65

205.171.3.65

To update these settings in your computer, click on your operating system for instructions:

• Windows 95/98/Millenium
• Windows NT
• Windows 2000
• Windows XP
• Macintosh

For Windows 95 / 98 / Millennium:

1. Click on the Start Button.
2. Click on Settings.
3. Click on Control Panel.
4. Double-click on the Network Icon. This will open up a Network Connections Window.
5. Scroll down until you find one that says TCP/IP -> (network card name).
6. Highlight the one that our modem is plugged into. Note: Usually you will have two TCP/IP listings. One will say Dial-up after it. You want the other one.
7. Click the Properties Button. This will open a TCP/IP Properties Window.
8. Click on the DNS Configuration Tab.
9. Make sure to Enable the DNS.
10. Enter in one of the DNS numbers above in the DNS Search Order Suffix and then click the Add Button.
11. Enter in the second DNS number above in the same spot as you did the previous one and then click the Add Button.
12. Click on the OK Button to close the TCP/IP Setting Window.
13. Click on the OK Button to close the Networking Window.
14. Your computer will then copy some files and then ask you to reboot your computer. Note: You may need to provide your Windows 95 / 98 CD.
15. Click on the Yes Button to reboot your computer.
16. You are done!

 For Windows NT:

1. Click on the Start Button.
2. Click on Settings.
3. Click on Control Panel
4. Double-click on the Network Icon. This will open up a Network Window.
5. Click on the Protocols Tab.
6. Highlight TCP/IP Protocol and then click on the Properties Button. This will open the Microsoft TCP/IP Properties Window.
7. Make sure the Adapter is set to the one that our Modem is connected to.
8. Click on the Add Button for DNS Service Search Order.
9. Enter in on of the DNS Addresses above.
10. Click the Add Button.
11. Repeat Steps 12 - 14 for the second DNS Address.
12. Click the OK Button to close the Microsoft TCP/IP Properties Window.
13. Click the OK Button to close the Network Window.
14. Your computer will then copy some files and then ask you to reboot your computer. Note: You may need to provide your Windows NT CD.
15. Click on the Yes Button to reboot your computer.
16. You are done!

How To Add IP Settings (For Windows 2000):

1. Click on the Start Button.
2. Click on Settings.
3. Click on Control Panel
4. Double-click on the Network and Dial-Up Connections Icon. This will open up a Network and Dial-Up Connections Window.
5. Right-click on the Local Area Connection that our modem is plugged into.
6. Choose Properties. This will open the Local Area Connection Properties Window.
7. Scroll down until you find one that says Internet Protocol [TCP/IP] and click on it so that it is highlighted. Note: Do NOT uncheck this.
8. Click the Properties Button. This will open the Internet Protocol [TCP/I] Settings Window.
9. Select Use the following DNS server addresses.
10. Enter in the DNS numbers above.
11. Click on the OK Button to close the Internet Protocol [TCP/IP] Setting Window.
12. Click on the OK Button to close the Local Area Connections Properties Window.
13. Your computer will then copy some files in the background. Note: You may need to provide your Windows 2000 CD.
14. Reboot your computer.
15. You are done!

For Windows XP:

1. Click on the Start Button.
2. Click on Settings.
3. Click on Control Panel
4. Double-click on the Network and Internet Connections Icon. This will open up a Network and Internet Connections Window.
5. Click on the Network Connections Icon.
6. Right-click on the Local Area Connection that our modem is plugged into.
7. Choose Properties. This will open the Local Area Connection Properties Window.
8. Scroll down until you find one that says Internet Protocol [TCP/IP] and click on it so that it is highlighted. Note: Do NOT uncheck this.
9. Click the Properties Button. This will open the Internet Protocol [TCP/I] Settings Window.
10. Select Use the following DNS server addresses.
11. Enter in the DNS numbers you received from us.
12. Click on the OK Button to close the Internet Protocol [TCP/IP] Setting Window.
13. Click on the OK Button to close the Local Area Connections Properties Window.
14. Your computer will then copy some files in the background.
15. You are done!

 For Macintosh Computers:

1.  Find System Preferences and double click

2.  Find Internet & Network and double click on network

3.  Single click on TCP/IP tap near the top of the window

4. Single click on configure and choose the "manually" option

8.  Click on DNS servers, fill in the primary DNS address, and press enter and then fill in the secondary DNS IP address using the addresses above.

9.  Click on “Apply now” and you are done!

 

For other IP Address settings, check out Support Center - Static IP Address Settings.